Legal guarantee

Consumer purchases of goods from Bilder vom Licht benefit from a legal guarantee of at least two years. Below is the official European Union notice explaining your rights.

Official EU legal guarantee notice explaining the duration, rights in case of defective goods and how to seek redress.
Open the EU notice at full size

If goods were faulty at the time of delivery, you have statutory rights. You can initially request a free repair or replacement. Under the applicable legal conditions, you may also be entitled to a price reduction or refund.

If an item is faulty, please contact us with your order number or another proof of purchase and a brief description of the issue: hansgeorg@leiendecker.com

More information about your rights: Guarantees in the EU